Where your competition is in Hawaii
The largest concentrations of window repair companies in our Hawaii data are in Wailuku, Honolulu, Kailua, Waipahu, Kailua-Kona, Pearl City, Kaneohe and Aiea. Competition for the map pack is heaviest there, and so is the reward: the same review count that dominates a small town is invisible in Wailuku.
The map pack in Hawaii
The map pack is a three-slot race, and in Hawaii it is won by review count and recency far more than by rating: 66.7% of Hawaii window repair companies are already at 4.5 stars or better, so stars do not separate anyone. The 75th percentile is 29 reviews and the 90th is 90. Those are the numbers to plan around, not the median.
The website gap in Hawaii
Website presence in Hawaii: 84.6% of window repair companies link one, 15.4% do not. The national figure is 19.2% without. Google and the AI answer engines both use the site to confirm what you do and where, so a missing site costs more than the leads it would have produced on its own.
Hours and after-hours calls
0% of Hawaii window repair companies list themselves as open 24 hours. If you take after-hours calls, say so in your profile hours, because Google shows "Closed" in red on a profile that says it is closed. If you do not, list real hours and let missed-call text-back cover the gap, so the caller gets a reply instead of dialing the next name.
How Hawaii compares
Of the 47 states in our data, Hawaii ranks 43rd for the number of window repair companies, 47th for median review count, and 25th for the share with no website. The review bar is lower than in most of the country, so a few months of asking every customer moves you up fast.
| State | Listed | Median reviews | No site |
|---|---|---|---|
| Hawaii | 26 | 11.5 | 15.4% |
| California | 440 | 19 | 26.6% |
| Oregon | 77 | 38 | 15.6% |
| Washington | 173 | 40 | 10.4% |
What to do first in Hawaii
- Set a review velocity. One review per job day, asked at the door, moves a 11.5-review shop past the Hawaii 75th percentile (29) within a year. The guides have the scripts.
- Finish the Google profile: primary category, every service you offer, real job photos, and hours that match reality. It is free and it is where Hawaii customers decide.
- Turn on missed-call text-back. Run the calculator with your own numbers to see what unanswered calls cost.
- Then, and only then, spend on ads. Pointed at a profile with 11.5 reviews and no website, ads pay for your competitor's education. Pointed at a finished profile, they work.
The full national picture, with percentiles, ratings and hours, is in the benchmark report. The method is on the about page.