Where your competition is in Pennsylvania
The largest concentrations of window repair companies in our Pennsylvania data are in Philadelphia, Pittsburgh, West Chester, Erie, Monroeville, Lancaster, York and Mechanicsburg. Competition for the map pack is heaviest there, and so is the reward: the same review count that dominates a small town is invisible in Philadelphia.
The map pack in Pennsylvania
The map pack is a three-slot race, and in Pennsylvania it is won by review count and recency far more than by rating: 82% of Pennsylvania window repair companies are already at 4.5 stars or better, so stars do not separate anyone. The 75th percentile is 181 reviews and the 90th is 661. Those are the numbers to plan around, not the median.
The website gap in Pennsylvania
12.7% of Pennsylvania window repair companies list no website on their Google profile, fewer than the national 19.2%. Nationally, window repair companies with a website have a median of 36 reviews against 5 without. A five-page site with tap-to-call and a page per service is the cheapest gap to close.
Hours and after-hours calls
7.8% of Pennsylvania window repair companies list themselves as open 24 hours. If you take after-hours calls, say so in your profile hours, because Google shows "Closed" in red on a profile that says it is closed. If you do not, list real hours and let missed-call text-back cover the gap, so the caller gets a reply instead of dialing the next name.
How Pennsylvania compares
Of the 47 states in our data, Pennsylvania ranks 13th for the number of window repair companies, 13th for median review count, and 35th for the share with no website, so a website alone will not set you apart here. The review bar is higher than in most of the country, so plan on a steady review habit rather than a one-time push.
| State | Listed | Median reviews | No site |
|---|---|---|---|
| Pennsylvania | 166 | 45.5 | 12.7% |
| Connecticut | 84 | 23 | 15.5% |
| Maine | 32 | 84.5 | 3.1% |
| Massachusetts | 143 | 23 | 17.5% |
| New Hampshire | 32 | 46 | 6.2% |
| New Jersey | 200 | 25 | 22% |
| New York | 282 | 21 | 21.6% |
| Rhode Island | 31 | 24 | 16.1% |
What to do first in Pennsylvania
- Set a review velocity. One review per job day, asked at the door, moves a 45.5-review shop past the Pennsylvania 75th percentile (181) within a year. The guides have the scripts.
- Finish the Google profile: primary category, every service you offer, real job photos, and hours that match reality. It is free and it is where Pennsylvania customers decide.
- Turn on missed-call text-back. Run the calculator with your own numbers to see what unanswered calls cost.
- Then, and only then, spend on ads. Pointed at a profile with 45.5 reviews and no website, ads pay for your competitor's education. Pointed at a finished profile, they work.
The full national picture, with percentiles, ratings and hours, is in the benchmark report. The method is on the about page.